You’ve got questions.
We’ve got answers.
Oars + Alps makes natural grooming and skin care products without all the toxins.
The name Oars + Alps was inspired by the company’s founders, Mia and Laura, whose active husbands row and ski—hence, Oars like rowing oars and Alps like the mountains. Read more
You can purchase the full range of Oars + Alps products on our website! A few select Oars + Alps products are also available on Amazon, however, only orders made directly on our website come in our unique Oars + Alps packaging!
Oars + Alps is for the person who leads an active lifestyle are is likely to have temperamental skin, which is often oilier before being active, and drier after. Few, if any, skincare products on the market are specifically formulated for active lifestyles. We use natural ingredients—and not just the stuff that’s easy to find! We source Alpine Caribou Moss from the Arctic Circle in Northern Finland. This antioxidant-rich ingredient boosts elasticity and guards against environmental hazards such as pollution and inflammation.
Shipping + Returns
We ship to everywhere in the United States as well as Puerto Rico and all US territories. We do not ship internationally at this time, but we’re working hard to be able to!
You can track your order via the link sent to you in your order confirmation email. If you never received this, let us know by contacting email@example.com and we’ll resend it.
We process all orders immediately, so please email us ASAP at firstname.lastname@example.org to see if it’s possible.
We process all orders immediately. If it hasn’t already been sent out from our warehouse, email us at email@example.com ASAP and we can cancel it. If it has already been sent out, we can assist you with a return when it arrives at your address.
We truly believe our products are the best out there, and we fully stand by their quality. If for some reason you don’t feel the same way, email firstname.lastname@example.org. If you are not satisfied, you may return the products within 30 days of delivery. We will not accept them after this window. We cannot accept returns of our hand sanitizer products.
Of course! All orders $40 or more before discount codes and taxes get free standard shipping! 😎
Yes we do! Please allow for additional shipping time for APO, DPO, FPO and PO BOX addresses. Those orders will be sent via USPS priority mail and different shipping rates may apply.
Nope. No. Never. And we will never change this stance.
All Oars + Alps products are vegan excluding our lip balm which contains beeswax.
All of our products are great for all skin types! 👌
Yes! Our products use unprocessed ingredients sourced from the earth that are free of parabens, phthalates, sulfates, glycols, aluminum, and alcohol.
This is very important to us! We strive to use the most eco-friendly packaging to make little impact on our environment while also protecting your products while they venture from our warehouse to your door. Our tissue is certified by the FSC (Forest Stewardship Council) and meets the standards for responsible forestry. ♻️
Yes, all of our products meet TSA guidelines. Our Solid Face Wash is also, well, a solid, so there’s no need to worry about it spilling in your carry on or gym bag! ✈️
It’s easy! If you tried one of our products, you can choose to subscribe to it as well as to any number of products or kits and decide how often you want it delivered.
Subscribers always get 10% off each product or kit they’re subscribed to! 👍. Let us take the hassle
of getting skin care products off your shoulders and we’ll deliver it right to your door
Note: You are unable to use rewards on subscriptions.
Create an account if you don’t have one already. You can then cancel your subscription by logging into our website and clicking on your name > My Account > Manage Subscriptions > Subscriptions. This will cancel all upcoming orders and will not stop orders already processed.
Create an account if you don’t have one already. You can then manage your subscription on our website where you can change the frequency, skip a shipment, pause, or cancel at any time. If you’d like to merge multiple subscriptions, just shoot us at email email@example.com.
We accept all major credit cards like MasterCard, VISA, Discover, and American Express. Debit or Credit. We also accept PayPal and Amazon Pay. We do not accept checks or money orders.
You will get charged as soon as your purchase is processed.
Contact us at firstname.lastname@example.org and we’ll be more than happy to do it for you!
You can easily update your card information by clicking on “Account” and then clicking “Update Card.”
Sign up for an account on our website! If you already have an account then you’re already set.
You earn 1 point for every dollar you spend. You can earn additional points by signing up for our newsletter, following us on Instagram, and by writing a review (up to 5 reviews).
Once you’ve earned enough points, you can redeem rewards listed on our Rewards page! They cannot be used with any other discounts or on orders with subscriptions.
Points should be updated immediately.
Points expire after 24 months.
When you return an item, you lose the credit you originally earned.